Safaricom to recruit 300 students as interns in newly launched call centre in Eldoret

  • PublishedMarch 21, 2019

About 300 students from local universities in Uasin Gishu county will receive an internship as Call Centre Agents from Safaricom.

This comes after the telco launched a call centre in Eldoret constructed at a cost of Sh900 million that will create approximately 800 job opportunities.

The new call centre will help in handling more than 150,000 calls from its customers and  improve customer experience in the region.

Speaking during the launch of the centre, Safaricom Chief Customer Officer, Sylvia Mulinge said the internship opportunity was meant to offer the youth work experience and mentorship.

“Our plan is to offer three months paid internships for students from various campuses within the county. This will not only help us to build partnerships with the learning institutions but will also enable us offer the youth work experience and mentorship,” said Ms. Mulinge.

Eldoret town currently has two fully operational Safaricom retail shops offering a wide range of services and products.

Safaricom  runs a number of programs and initiatives aimed at helping students from various universities to innovate and create digital solutions to problems facing the country and Africa at large.

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